About Us
Statewide Tax Recovery
Statewide Tax Recovery, LLC (STR) began as a branch of Central Credit Audit, LLC. tax division in 1980 as a delinquent tax collection service. On January 1, 1990, STR was incorporated to form an autonomous company following ten years as an integral part of Central Credit Audit, LLC.
With years of experience behind us, our formula for success is simple – talented employees working together in a team environment, coupled with the most sophisticated collections tools available. This approach allows us to dominate our industry with the highest recovery rates in the state. Our goal is to get our clients the money they are due, and in the shortest time possible. It’s for this reason that we truly stand out from our competition.
At STR, we know that our success is your success, and we take that very seriously. We work together by providing world-class customer service to everyone we meet and work with because we know, that without our clients, we wouldn’t be here today – our clients are our family, and we cherish that relationship. Every STR employee is committed to ensuring our clients are always informed and up to date with everything that is going on with their account. And if a question ever comes up, please give us a call or stop in to the office to have it taken care of right away.
We’ve always strived to be the best at everything we do. Our staff is well trained and always ready to help – STR has experienced and personable collectors that are well prepared to do their jobs because of our rigorous compliance and training program. They are well trained in customer service and complete the Fair Debt Collection Practices Act (FDCPA) compliance training program as well. All collectors must also participate in a continuing education program to keep up to date with the latest laws and regulations – this ensures everyone we contact is treated with dignity and respect.
